Welcome to Adavaan! We are dedicated to delivering your orders efficiently and ensuring a smooth shopping experience. Below you will find all the information regarding our shipping and delivery processes.
#### Shipping Policy
*Processing Time:*
- All orders are processed within 1-2 business days. Orders are not processed on weekends or holidays.
- If we are experiencing a high volume of orders, processing times may be delayed. Please allow additional days for processing. We will notify you of any significant delays via email.
*Shipping Rates and Delivery Estimates:*
- Shipping Rates are based on order value and delivery address.
- Delivery delays can occasionally occur, particularly during busy periods. We appreciate your patience and understanding.
*Shipment Confirmation and Order Tracking:*
- Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). The tracking number will be active within 48 hours.
*Customs, Duties, and Taxes:*
- Adavaan is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
#### Delivery Policy
*Delivery Address:*
- Please ensure that the delivery address provided during checkout is accurate and complete. Adavaan will not be responsible for orders delivered to incorrect addresses provided by the customer.
*Delivery Confirmation:*
- A delivery confirmation will be sent to you once your order has been delivered. If you do not receive your package within the estimated delivery time, please contact our customer service team for assistance.
*Undeliverable Packages:*
- In the event that a package is returned to us due to being undeliverable, we will contact you to arrange for re-shipment. Additional shipping fees may apply.
*Lost or Stolen Packages:*
- Adavaan is not liable for lost or stolen packages. If your package is lost or stolen, please contact the shipping carrier directly to file a claim. We will assist you as much as possible in this process.
#### Contact Us
If you have any questions about our shipping and delivery policies, please contact us at:
- *Email:* support@adavaan.com
Thank you for shopping with Adavaan!