Return Policy for Adavaan.com

At Adavaan.com, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help. Our Return Policy outlines the guidelines and procedures for returning items purchased through Adavaan.com.

General Guidelines:

Eligibility:
You may return eligible items within 30 days from the date of purchase.
To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

Non-Returnable Items:
Some items are non-returnable, including but not limited to:
Personalized or customized items.
Items marked as final sale.
Perishable goods.
Downloadable software products.
Gift cards.

Return Process:
To initiate a return, please contact our Customer Support team at adavaan.com within the specified return period.
Provide your order number, details of the item(s) you wish to return, and the reason for the return.
Once your return request is approved, you will receive further instructions on how to proceed with the return.

Return Shipping:
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item received, damaged or defective product).
We recommend using a trackable shipping service and purchasing shipping insurance for high-value items, as we cannot guarantee that we will receive your returned item.
Refunds:

Upon receipt and inspection of the returned item(s), we will notify you of the status of your refund.
If your return is approved, a refund will be processed to the original method of payment within 7-10 business days.
Please note that shipping costs are non-refundable, except in cases where the return is due to an error on our part.

Exchanges:
We currently do not offer exchanges. If you need a different item, color, or size, please initiate a return for the item(s) you wish to exchange and place a new order for the desired item(s).
Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately upon receipt for assistance.
We may require photographic evidence of the damage or defect to expedite the resolution process.

Cancellations:
Orders that have already been processed and shipped cannot be canceled. Please refer to our cancellation policy for more information.

Policy Updates:
Adavaan.com reserves the right to update or modify this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
For any further assistance or inquiries regarding our Return Policy, please contact our Customer Support team at adavaan.com.

Thank you for shopping at Adavaan.com!